How we work
From request to result in five clear steps. Without a contract we never ask for sensitive data or start work.
Case assessment is free
01 / 05
Timing
Timelines are individual and can range from 1 day to 1 year or more, depending on complexity.
- AML address screening
- from 1 day
- Theft report with a transaction graph
- from a few days
- Recovering missing seed words
- days to months
- Exchange disputes and criminal cases
- months or longer
«We never ask for private keys or passwords without a signed agreement.»
Victims of crypto theft are often targeted again. Here is how to tell us apart from scammers.
Learn moreWe never
- Ask for private keys, seed phrases or passwords without a contract — and even then only over a secure channel.
- Contact you first on social media or messengers offering to “recover funds”.
- Guarantee recovery or charge “insurance” on withdrawals.
- Ask you to send crypto to “verify” a wallet.
- Ask you to install remote-access software.
Get started
Describe your case
Fill in a short form — a specialist will review the details and get in touch. The assessment is free and non-binding.
Submit a request-
Email
[email protected] -
Telegram
@catenorix_support -
Phone
+1 (000) 000-0000 -
Address
0000 Placeholder Ave, Suite 000, Wilmington, DE 19801, USA -
Business hours
Mon–Fri, 9:00–18:00 (ET)